Privacy Policy
Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase the Zap-Bru flying-insect control device. By using our website, you agree to the practices described in this Policy.
Information We Collect
We collect the following types of information when you interact with our store:
• Personal details such as your name, email address, phone number, and delivery address
• Order information including items purchased, payment method, and transaction details
• Device information such as IP address, browser type, and pages viewed
• Customer support information when you contact us for assistance
We do not collect unnecessary or sensitive personal data.
How We Use Your Information
We use your personal information for the following purposes:
• Processing and fulfilling your orders
• Providing delivery updates and customer support
• Improving website performance and user experience
• Preventing fraud and ensuring secure transactions
• Sending important service-related messages
We do not sell or rent your personal information to any third parties.
Payment Security
Payments are processed through secure South African–approved payment gateways. We do not store or access your full card details. All transactions are encrypted and handled through secure payment processors.
Sharing Your Information
We may share your information only with trusted service providers required to operate our store, such as:
• Courier partners for delivery
• Payment processors
• Website hosting services
• Customer support tools
These partners only receive the information necessary to perform their services and must protect your data.
Cookies and Tracking
Our website uses cookies to improve performance, remember your preferences, and help us understand how visitors use the site. You may disable cookies in your browser settings, but some features may not function properly without them.
Data Storage and Protection
Your information is stored securely and protected using industry-standard security measures. We take reasonable steps to prevent loss, misuse, unauthorised access, or disclosure of your personal data.
Your Rights
Under South African privacy regulations, you have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data when legally permissible
• Withdraw consent for marketing communications
To exercise these rights, simply contact us through our support channel.
Marketing Communications
We may send you updates about new products or promotions only if you choose to subscribe. You can unsubscribe at any time using the link provided in our emails.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy occasionally. The most recent version will always appear on this page. Continued use of the website after updates means you accept the revised Policy.
Contact Us
For questions about this Privacy Policy or your personal data, please reach out via email.